Focus Creating a productive work environment
To develop skills of people who have management/supervisory responsibilities, so that the process of managing results in high quality outputs, and staff who are involved in and enjoy their work.
For
Managers, Team Leaders and Supervisors
People who are responsible and accountable for the output of others.
Format
One, two or three days duration.
The program will be structured to suit the needs of the individual or group, reflecting the range of responsibilities for the respective levels. It can also be delivered in modular form (four hours per module) if required.
Range of Possible Content
Role Issues
» Leading and managings
Expectations of modern leaders
» How leadership changes perspective » Core issues workshop
Communication Skills
» Interpersonal communication » Presentation and public speaking » Business writing » On the job training » Meeting management
Planning and Organising Skills
» Strategic planning » Short and medium term planning » Resource management » Introducing and managing change » Project management » Networking » Recruitment and selection
Leadership Skills
» Style flexibility » Decision making » Resolving conflict » Motivating for performance » Negotiation » Staff development » Recruitment and selection
Note:Some of the skill sets identified above could be stand alone programs depending on specific needs e.g.: - Recruitment and Selection Skills - two days - Presentation and Public Speaking Skills - two days - On-the-job Training Skills - one day
